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Our Team

Stephanie McShane

Executive Director

BA(Pol&Soc), SpecCertCrim, PGCert(Vict), Accredited Mediator NMAS, MAICD, AMICDA


Stephanie McShane’s specialist interest is in Criminology and Victimology as a graduate of the University of Melbourne. Her expertise is in creatively applying this knowledge in developing a person-centred, trauma-informed and wellbeing approach to creating support service agencies for victims and survivors of abuse. 


Stephanie has a varied background working for state government in leadership roles in justice and community safety and being an Executive Officer in the working group that developed Pathways Victoria. 


Stephanie has led Carelink, the largest organisation in Australia, providing care coordination and other wellbeing supports to victim-survivors of Catholic institutional abuse since 2015. Providing a personalised, collaborative, holistic and transparent support model has been her commitment since commencing this position. Since then, she has transformed how the organisation engages and supports its clients with a proactive, individualised and coordinated system of care promoting recovery. She successfully introduced a comprehensive trauma-informed framework in 2016, embedding positive practice and a wellbeing model including adjunctive services to Carelink.

To be appointed

Response and Resolution Director

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To be appointed

Complex Care Coordinator

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