Helpful information and resources

Reading or coming across material related to child and adult abuse can trigger a range of emotions and feelings. Whilst this reaction is quite normal, it is important that anyone affected can access support services relevant to them. We include a list below of both Catholic and non Catholic services who offer a wide range of supports.


Child Protection

  • Child Protection Victoria   Website
    Eastern   1300 360 391
    Northern   1300 664 977
    Southern   1300 655 795
    Western   1800 075 599
    Western Metro Only   1300 664 977
    After hours   13 12 78

Disability Abuse and Neglect

  • Disability Services Commissioner   1800 677 342  Website

Elder Abuse

  • Aged Care Complaints Commission   1800 951 822 Website

Mental Health

  • Health Complaints Commission   1800 246 054   Website

Police Contact

  • Local Sexual Offences and Child Abuse Investigation Team (SOCIT) locations and phone numbers Website


Sexual Assault Services

  • Sexual Assault Crisis Line   Website
    Crisis Line: 1800 806 292(free call)
    Administration: 03 8345 3021

  • CASA Forum – Lists Victorian Centres Against Sexual Assault    Website

  • Bravehearts Victoria1800 272 831   Website  or
    Shepparton Education Team Ph: 03 5831 2797


Support Services

  • Drummond Street Services – support and recovery for individuals, families, couples, young people and children   03 9663 6733   Website

  • Open Place – counselling and support for Forgotten Australians and former Child Migrants, their families and carers   1800 779 379   Website

  • Link Up Victoria – counselling, healing and culturally appropriate support for Indigenous Australians   1800 687 662   Website

  • Relationships Australia Vic – family, relationship and specialist counselling services   1800 052 674   or   1300 364 277   Website


Advice on options available to those who have experienced institutional abuse:

Ethi-call,  confidential ethics counselling service offered free by St James Ethics Centre - an independent organisation with no religious or political affiliations. If you are having trouble deciding whether to report abuse in the Church this free service may help.

Knowmore an independent service with specialist trained staff to provide legal information and advice for telling your story to the Royal Commission.


Within the Church there are number of established services for victims and survivors of sexual abuse.

Catholic Social Services Australia: is the national network of Catholic social services.  The majority of members provide counselling and support services.


Victims and survivors can also contact non-church support groups and services:

1800RESPECT, national sexual assault domestic and family violence counselling service

Broken Rites, an Australian support group

Bravehearts, an Australian support group

Blueknot, Australian peak body which advances the health and wellbeing of people and communities affected by childhood trauma

CLAN - Care Leavers Australia Network

Headspace - mental health support for young people

In Good Faith Foundation - Independent advocacy, case work, referral and support to aid recovery for people who have experienced abuse, their families and communities responding to religious institutional abuses.

Lifeline, 24 hour crisis support and suicide prevention

Men's Line, telephone and onilne counselling support for men

SNAP, survivors' network

Survivors & Mates Support Network, for men coping with the effects of childhood sexual abuse